INTRODUCE
Hi,I'm Charlie, Global Marketing and Digital Customer Experience Leader
I lead top-performing teams, creating and managing large-scale digital campaigns, content strategies, and customer experiences
15+
Years of
Experience
1M/$6B
Over 1M Customers Served
and $6B in Revenue
About
Every great customer experience begins with
customer obsession
A customer-obsessed marketer with a natural ability to understand the customer perspective, personas, and journey, consistently delivering strategies that fuel growth, brand awareness, and a robust sales pipeline.
resume
Experience& Education
HEAD OF GLOBAL STARTUP DIGITAL CUSTOMER EXPERIENCE
Amazon Web Services (AWS)
CHIEF TECHNOLOGY AND DATA OFFICER
Meister Media Worldwide
VICE PRESIDENT OF TECHNOLOGY
Fuel Freedom Foundation
GENERAL MANAGER DIGITAL MEDIA
Future US
GENERAL MANAGER DIGITAL MEDIA AND DEVELOPMENT
Deseret News
Skills
My Skills
Website Product Development
Lead global website product development
Customer Experience
develop personas, customer journey map, and propensity model to improve customer experience
SEO/Marketing
SEO research and content optimization for search. Top performing organic lead generation.
AI / ML
Kaggle Grandmaster & utilize AI & machine learning to better CX and lead generation
Global Marketing Leader
Global marketing leader at Amazon Startups
